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Mytights.com Website Review & Ratings + MyTights.com Coupons

MyTights.com: Products & Services

Mytights.com endeavours to provide competitively priced hosiery in an easily accessible retail platform to their customers. The site aims to eliminating the frustrations faced by women purchasing hosiery in Department Stores and Supermarkets.  It further promises: “UK 1st class delivery only £1.95”; ” Same day dispatch on orders before 5PM” and a “365 day return policy”.  Visiting the site, one must concede that mytights.comcertainly boasts a phenomenal range of hosiery products. The website is easy to navigate, informative and the blog is also very entertaining.

 The site itself successfully delivers, on what appears at first to be, a very ambitious attempt to present the full product range to the audience. However, finding what you’re looking for, whatever it is that you’re looking for, proves a breeze. Ordering a pair of tights on the site is simple and they definitely cater for: ”every size, shape and occasion”. The site promises their customers that: “...quality service is as important as having a quality product, with efficient fulfilment and customer service.” . They seem to be delivering consistently on this prove popular in the United States and South Africa.

MyTights.com: Company Background

This UK company has been trading since Autumn 2000 and is based in London. It was founded by Laura Godsal who’s personal dislike of purchasing tights became the inspiration to launch www.mytights.com. Disgruntled by the quality of tights available at supermarkets and befuddled by packaging of Department Store brands, she was inspired to launch a site that would cater to the vastly different needs of women looking buy tights.

Laura remarks:: “It was my dream to be able to wear good quality, good value tights without going anywhere near a shop AND get the product I actually want. The result is MyTights.com…… and I am now renowned for having the wackiest dressed legs in London!”.

MyTights.com: Customer Feedback & Reviews

It would appear that they are delivering on their promises to customers consistently. Independently garnered statistics based on customer feedback reveals that the company is performing exceptionally and that customers are very pleased with their products, service and delivery. 

Based on customer ratings acquired from  FEEFO , CIAO! and REVIEWCENTRE, the company seems to perform best in the UK market.

The 5/5 rating is notable as scored on feefo.com. Here the feedback over the past 12 months has been impressive with a 97% rating in the Service area and an equally notable 93% score for its Products.One feefo.com customer says: “Excellent service, I ordered tights and they arrived the following day! I would definitely recommend and will be using them again.” With feefo.com’s customer segment based primarily in the UK, it is clear that they are delivering well here. 

Reviewcentre.com has a less impressive score where the site gets a middle of the road rating of 2.7/5. Here, the rather average score  results from a stark contrast in customer feedback in terms of Service and Delivery, with the sentiment being split down the middle and reviews being polar in assessment. The site still however receives good ratings for their products’ value for money on review.com . One reviewcentre.com customer complains that: “...the worst thing about this is that they don't reply to my emails. I'll try one more time.”

MyTights.com: Business Credibility & Trustworthiness

The company seems to have excellentl credibility  and no negative feedback was found on www.scamadvisor.com where the credibility was last queried in October 2012 . It received a HIGH TRUST RATING and is approved as 100% safe. The company was checked against many factors including: ownership details, location, popularity among other factors.

MyTights.com: Website Popularity & Google Ranking

Scamadvisor.com further shows that mytights.com is a very popular site with an Alexa Global Ranking of #130111 with site visitors viewing an average of 4.1 unique pages on the site per day. The audience understandably, tends to be female with a broader appeal to the childless, highly educated   users. 25% of traffic is from the US where it has a ranking of #77844 and the site proves quite popular in South Africa where it is ranked at #9302, with a Google Page Rank of  4.

MyTights.com: Social Media Presence

The site is well represented in Social Networks  with profiles on Twitter, Facebook, Google+  and Pinterest. The Pinterestprofile displays  visually provocative fashion images for the product range. The Twitter profile is very active with a following of 2251 members while their Facebookprofile boasts 4087 likes from members, with regular updates and lots of interaction with the audience.  The small following on Google+ will probably increase in line with other networks, as Google+gains ground. The site’s native blog the MYTIGHTS BLOG  features several monthly updates;  well written with a good following, with the founder’s input (LAURA”s CHOICE) being a very appealing aspect of it.

MyTights.com: Website Security & Safety

The website makes use of secure hyper text transfer protocol.  Diagnostics generated by the Google Safe Browsing facility, shows the site to be safe. No suspicious content has been found on the site, nor has the site acted as an intermediary for infections of any other  sites in the past 90 days . The certificate can be viewed by following this link: GOOGLE SAFE BROWSING DIAGNOSTICS

The Secure Checkout page  also has an “INTERNET  SHOPPING IS SAFE”  accreditation badge in the top right hand section of the page.

MyTights.com: Pricing & Packages

Having a quick glance at packaging samples available on the site, one sees a modern, fresh look and feel for merchandise supplied. Customer satisfaction is high and there seems to be a general consensus among customers who reviewed on Feefo.com that they received Good Value For Money when ordering from www.mytights.com.

MyTights.com: Shipping Rates & Policies

The company provides for 2 delivery options and a value added gift wrapping service as follows:

(a)    First Class Option @ £1.95 with delivery in 1-2 days of order

(b)   Special Delivery @ £6.00 for a next day delivery

(c)    Gift Wrapping Service @ £3.50

To take advantage of their Quick checkout & Order Tracking facilities, you’d have to register for membership on the site.  Their shipping policy provides that if you order before 5pm your order will be dispatched on the same day. The checkout process further indicates mytights.com delivers internationally.

MyTights.com: Payment Methods Accepted

Accepted Credit Cards: American Express,  Visa / Visa Debit, MasterCard; Maestro/Solo. Payment methods are limited to the traditional major credit cards with the inclusion of Visa Debit and Solo Debit cards.  There are no other payment options such as PayPal, EFT or other commonly used platforms which was somewhat disappointing and very limiting for consumers visiting.   

MyTights.com: Returns, Refunds & Exchange Policy

The company has an awesome 365-day return  policy which is among the most customer-friendly policies around.  It provides that: “the company will be happy to exchange or refund you for any merchandise that is returned... unopened and in its original condition within 365 days”. Obvious hygiene restraints prevent the return of products that have been worn unless the item was received in a bad condition from mytights.com.

Returning is simple enough as you simply need to fill out the form provided with your invoice (or your order number if the invoice is not available) and send it back stating whether you’d prefer an exchange or refund.

MyTights.com: Product images & screenshots
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